Privacy Policy

Welcome to ReelMart (referred to as the "App"), owned and operated by REELSHOP GROUP LIMITED ("we", "us", or "our"). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and our website. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the App.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App includes:

• Personal Data: Personally identifiable information, such as your email address, name, and profile picture, which you voluntarily give us when you register in the App or contact our support team.
• Device & Usage Data: Information our servers automatically collect when you access the App, such as your IP address, device type, operating system version, unique device identifiers (e.g., IDFA, GAID), and app usage statistics (e.g., your drama watch history, navigation paths, and interactions).
• Transaction & Purchase Data: If you make purchases within the App (such as buying virtual coins), details of the transactions are processed by third-party app stores (Apple App Store or Google Play Store). We do not collect or store your payment card numbers or bank account info.

2. How We Use Your Information

We use the information we collect to provide you with a smooth, efficient, and customized experience. Specifically, we may use your information to:

• Create and manage your user account.
• Deliver personalized drama recommendations and content.
• Process and manage your virtual currency transactions and rewards.
• Operate, improve, and optimize the App's performance and user interface.
• Respond to your customer support requests and product inquiries.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:

• With Service Providers: We may share your information with third-party vendors who perform services for us, such as data analysis, hosting services, customer service, and marketing assistance.
• For Legal Compliance: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate personal information.
• The right to request the deletion of your account and personal information. You can request deletion directly within the App settings or by emailing us.
• The right to withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at heshunzhi@youmajitua.freeqiye.com. We will respond to your request within the timeframe required by applicable laws.

6. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

REELSHOP GROUP LIMITED (優馬集團有限公司)
Email: heshunzhi@youmajitua.freeqiye.com